Last updated: October 17, 2026
Data collection
IT Help Desk Pocket does not collect personal data. There are no accounts and no login. Your troubleshooting history, device notes and checklists are stored only on your device.
Data storage
- Stored in a local database on your device only.
- No cloud sync and no backend server.
- No third-party analytics, advertising or tracking.
Third-party services
- Subscriptions are purchased and processed through the Apple App Store or Google Play.
- The app uses RevenueCat only to check your subscription status, with an anonymous app user ID. The app does not send your name, email address or anything you enter in the app to RevenueCat.
- The app makes no other network connections.
Permissions
- Notifications only, requested when you turn on a checklist reminder. Reminders are scheduled locally on your device; the app does not use push notifications.
- The app does not access your camera, photos, location, contacts or microphone.
Sharing
Data leaves your device only when you choose to share it, for example when you share a ticket summary or export your data through your device's share sheet. You choose where it goes.
Your choices
- Export all of your data as a file from Settings.
- Delete all data from Settings. Deleting the app also removes its data from your device.
Changes to this policy
This policy will be updated here if the app's data practices change.
Contact
Questions about this policy: [SUPPORT EMAIL – to be added]